We ship worldwide where FedEx (standard shipping), and DHL (Express shipping) are available. Russia addressed shipments are limited to business addresses only, we cannot ship to Russia addressed individuals due to local laws. Any order including liquids may be prohibited by your local laws, check before ordering.
Canada/USA: 1 - 6 business daysInternationally: 4-14 business daysstarting the day after your label is printed, you will receive a tracking number from FedEx or DHL. Please ensure the email and address is correct. Shipping cannot be refunded once a shipping label is printed.
The turn around time for sheeting and crafting supplies is 1-5 days. Once you get the e-mail with the tracking number you know the package will be sent next day. Any sheeting/ supply orders attached to a gear order will be sent when the gear is ready-to-ship.
Final sale. There are no refunds on sheeting once cut from the roll or for crafting supplies.
Catsuits and Gear (VacBondage, Hoods, Sleepsacks, Bedding, Armbinders, Straightjackets, Inflatables)
Cancellations: All our items are bespoke to order. Once any order enters the crafting stage, or we have sent your catsuit pattern to be drafted, we cannot offer any refunds/ cancellations. If we do offer you a cancelation/refund before crafting starts and you paid by credit card or PayPal we will refund you minus a 5% to 10% refund fee to recoup the charges incured from the credit card companies/PayPal.
If there is an error with your order please let us know immediately and we will troubleshoot the problem. All other returns are considered on a case by case basis and we reserve the right to 20% of the total as restocking fee.